AI Freight Tools Are Reshaping Transparency — And Your Supply Chain
New Arrival Notifications, Time-Stamped Photos, and AI Chatbot for Delivery
Freight is moving faster, customer expectations are rising, and the gap between AI-powered platforms and everyone else is widening. If the tools you use to book and manage freight aren’t AI-driven, you’re already getting left behind.
Today’s shippers need real-time visibility: verified delivery events, instant updates, and data that eliminates uncertainty across their supply chain.
That’s why we’re rolling out three transparency-driven upgrades designed to give you complete confidence in every shipment:
✅ Arrival Notifications
✅ Time-Stamped Photo Watermarks
✅ AI Chatbot for Delivery
Together, these enhancements deliver end-to-end visibility, fewer manual steps, and a consistently verified record of every milestone.
Introducing Real-Time Arrival Notifications
Your freight shouldn’t be a mystery. With real-time stop arrival notifications on local same-day shipments, you’ll now be automatically alerted the moment a driver arrives for pickup and delivery — including an automated phone call that gives you an instant, hands-free update.
How it works
- 📞 Your onsite contact will get an AI-powered call that alerts them when the driver arrives and can answer questions about the shipment - at no additional cost.
- ✉️ When a driver arrives, you and your onsite contact get an email with the shipment details.
Each notification (phone + email) includes:
- Driver arrival confirmation
- Shipment reference details
- Pickup & delivery locations
- Driver contact information
- Live tracking link
Ask questions about the shipment
The phone call can answer quick questions on the spot. Try asking:
- “Where is the freight headed?”
- “What is the reference number?”
- “What location did the driver arrive at?”
This isn’t just another alert. It’s a real-time, AI-powered phone call designed to keep your team informed the moment a carrier arrives — even when you’re away from your screen.
Listen to a sample call to hear real-time arrival updates in action →
With updates delivered straight to your phone, you get faster communication, smoother dock coordination, and fewer calls asking, “Is the driver there yet?”
AI-powered, real-time visibility → real-world efficiency.
Please note: this feature is available for local same-day shipments only.
Verified Time-Stamped Photos for Every Shipment
Every pickup and delivery photo now includes a timestamped watermark showing the exact date, time, location, and GPS coordinates where it was taken.
These photos provide real proof, true visibility, and clear evidence, giving you peace of mind that your freight is arriving exactly where it’s supposed to, when it’s supposed to, while putting wait time disputes to rest for good.
No assumptions. No guesswork. Just clarity.
AI Chatbot for Delivery
Sometimes deliveries don’t go as planned — the receiver’s closed, freight is refused, or something changes at the last minute. That’s where our AI Chatbot for delivery steps in.
When a carrier taps “Unload” in the Mothership app, the chatbot pops up and asks a few quick questions, then instantly:
- Determine whether a redelivery or return is needed
- Schedule the new stop automatically
- Captures key details for your records
No phone calls. No back-and-forth. Just a guided, AI-powered flow that helps carriers take the right next step in seconds — while giving shippers a clear, documented trail of what happened.
The result: faster decisions, cleaner data, and full visibility into every delivery exception.
Why This Matters
Together, Arrival Notifications, Time-Stamped Photos, and the AI Chatbot for Delivery reinforce what matters most in modern logistics today:
📦 Transparency
Know exactly when and where activity takes place — with visual and location-based proof.
⚡ Speed
React instantly to pickups and deliveries, accelerating internal workflows and improving customer communication.
🤝 Trust
Rely on independently verified data instead of manual check-ins or assumptions.
When your team operates with real-time truth, everything moves faster—from planning to execution to customer service.
Built for Operators Who Value Clarity
Transportation is complex — but knowing where your freight is shouldn’t be. As we continue building the fastest-moving, most transparent and AI-forward freight network in the industry, expect more upgrades centered around:
- Live shipment intelligence
- Verified delivery milestones
- Proactive notifications
- AI-driven communication
- End-to-end trust & accountability
Your supply chain deserves certainty. Now, you have it.
Get Started
All three features are live today and enabled automatically for your account. To update your notification preferences, click the link in any arrival email.
Have feedback or want to help shape what’s coming next? We’d love to hear from you—Mothership is building the future of AI-powered freight with you at the center.